We service 24/7 for your peace of mind.
No. As a premium limousine service provider, we are at your disposal 7 days a week and 365 days a year.
Yes, our vehicles can be booked by the hour and the fee depends on the size and model of the vehicle. We require a minimum of three hours for the hourly service.
Yes, the professional event team at limoserviceinnyc.com will organise and manage all ground transportation arrangements for your VIP services or events wherever in the USA. So that you can concentrate on enjoying your event, let us handle the planning, execution, and on-site coordination, contact our team by email at info@royallimopartner.com.
We collect Payment either 5/7 Days Prior to Your Reservation Date or Upon Customer Authorization to collect Payment
With the exception of Basel, Belgrade, Bern, Bonn, Dresden, Edinburgh, Gstaad, Hamburg, Ljubljana, Luxembourg, Marseille, Monaco, Nice, and Salzburg, where the first 30 minutes of waiting after flight arrival are free, the chauffeur at most airports will wait for the passengers 45 to 60 minutes after flight arrival. After that, any hour of waiting that is added will be billed at our hourly service cost for the designated car.
Your driver will be able to track your arrival time using the aircraft or train number you supplied at the time of booking and, if necessary, change the time of your pickup to account for delays and early arrivals. Our Customer Care Team will get in touch with you to arrange an alternate plan of action if there is a very significant delay and the chauffeur is unable to wait. Your chauffeur will wait for 15 minutes for a regular pickup (from a hotel or home address, for example). After that, any hour of waiting that is added will be billed at our hourly service cost for the designated car.
At least one day before the service, an email with the chauffeur’s name and mobile number is sent. However, you must contact the chauffeur directly or contact our Customer Care Team and give them your confirmation number if you prefer to be met somewhere else at the airport. Your driver will be immediately guided to the confirmed destination.
Yes, each car has a valid licence and insurance.
Yes, we provide booster, child, and baby seats. There may be a fee for this service in some cities. Please get in touch with our Customer Care Team to learn more.
We Refund, to the Collection Policy: 24 hours Prior for Sedan/SUVs, 71 hours For Vans and 7 days For Buses And Limousines. Reservation. Canceled Outside these Timelines Will Incure A 50% Cancelation Fee. no Refund for no Show or When the Driver is on the Way
